Asia/Pacific
Malaysia
Malaysia
Malaysia
Europe
United Kingdom
A. Clients’ Data including, but not limited to:-
1) Basic Personal Data and Identity Information: name, phone number, email address, address
2) Property Information: bank account (natural persons only)
3) Device Information and Online Identity Information: unique equipment identifier, IP address, platform affiliation, login device, operating system, device model.
B. Business Partners’ Data including, but not limited to:-
(a) Installers’ Data:
1) Basic Personal Data and Identity Information: name, phone number, account name, ID card, country, email address (optional), address
2) Property Information: bank account, information related to insurance order (optional)
3) Location Information: precise location information
4) Device Information and Online Identity Information: device unique identifier, IP address, platform affiliation, login device, operating system, device model.
(b) After-Sales Service Providers’ Data:
1) Basic Personal Data and Identity Information: name, ID card and phone number of legal representative, address.
We will only use your personal data for the purposes and legal bases set out below:
| Purpose | Legal Basis |
|---|---|
| We will collect and use Basic Personal Data and Identity Information of Clients’ Data in order to maintain customer relationship and fulfil contract | Necessary for the performance of our contract with you, and your consent where such consent is required and obtained. |
| We will collect and use Property Information of Clients’ Data in order to carry out financial settlements. | Your consent where such consent is required and obtained. |
| We will collect and use Basic Personal Data and Identity Information of Installers’ Data in order to register account and send transactional email. | Your consent where such consent is required and obtained. |
| We will collect and use Property Information of Installer Data in order to carry out financial settlements and verify policy authenticity. | Your consent where such consent is required and obtained. |
| We will collect and use Location Information of Installers’ Data in order to calculate the distance to the service center. | Your consent where such consent is required and obtained. |
| We will collect and use Basic Personal Data and Identity Information of Drivers’ Data for the purpose of business corporation. | Your consent where such consent is required and obtained. |
| We will collect and use Basic Personal Data and Identity Information of After-Sales Service Provider Data while sign the contract. | Necessary for the performance of our contract with you. |
| We will collect and use Device Information and Online Identity Information of Clients’ and Installers’ Data for the purpose of ensuring security. | Your consent where such consent is required and obtained. |
There are instances where we have a legitimate interest to use your data. Our legitimate interest will vary depending on what we are using your data for, and we explain above what the interest is and how it relates to the processing operations that we are carrying out. Where we process personal data on the basis of a legitimate interest, then – as required by data protection law – we have carried out a balancing test to document our interests, to consider what the impact of the processing will be on individuals and to determine whether individuals interests outweigh our interests in the processing taking place. You can obtain more information about this balancing test by using the contact details at the end of the policy.
Personal data that we collect from you may be stored in servers located in Singapore. Whereas the headquarter of Aux is in PRC, your personal data will be disclosed to the headquarter , assisting us with hosting and maintenance of the platform. Where these locations do not provide an adequate level of data protection, we ensure appropriate safeguards are in place to protect the transfer of your personal data to these countries.
| Category | Mechanism | Country |
|---|---|---|
| Basic Personal Data and Identity Information; Property Information; Location Information; Device Information | SCCs | Singapore |
| Basic Personal Data and Identity Information; Property Information; Location Information; Device Information | SCCs | China |
A copy of the relevant mechanism can be obtained for your review on request by using the contact details below.
You have the following rights:
| Right | Summary |
|---|---|
| The right to information | Enables you to receive information regarding whether we are processing your personal data |
| The right to rectification | Enables you to correct any inaccurate or incomplete personal data we hold about you |
| The right to erasure | Enables you to ask us to delete your personal data in certain circumstances |
| The right to restrict processing | Enables you to ask us to halt the processing of your personal data in certain circumstances. You have the right to request the restriction of the processing of your information where (a) you are challenging the accuracy of the information, (b) the information has been unlawfully processed, but you are opposing the deletion of that information, (c) where you need the information to be retained for the pursuit or defence of a legal claim, or (d) you have objected to processing and you are awaiting the outcome of that objection request. |
| The right to object | Enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party), including processing for direct marketing purposes - your objection will be upheld, and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for the exercise or defence of legal claims that may be brought by or against us |
| The right to data portability | Enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible |
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